HomeWhat's NewFAQDirectionsContact UsSite Map


Service Report Card Results

We ask our service customers to fill out a report card on our service. Here are our annual results. You can see copies of all the report cards, with some personal information blackened out, in the store. To talk to the actual customers, we will be happy to contact them with their permission.

Poor  
Average
Excellent
N/A
1          2
  3       4
  5       6
  7       8
9         10
   

  2007 Averages
Initial call or inquiry handled efficiently
 9.43
Follow-up by Technician handled efficiently
 9.58
Returned calls within a reasonable time
 9.72
Received appointment within a reasonable time
 10.00
Reasonable price on original quote
10.00
Reasonable price; counting "extras”
 10.00
Kept appointments or cancelled in advance
10.00
Worked efficiently
10.00
Polite, friendly
10.00
Good workmanship
10.00
Completed all work you expected
 10.00
Completed all work agreed to
10.00
Cleaned up after completing work
 10.00
Worked in a safe manner
 10.00
Responsive to your needs
 10.00
Responsive to questions or problems
 9.86
Would you recommend us to a friend?
 10.00


“Joe was very nice. Our hot tub has leaked for 5 years and no one could fix it. Joe did. He was very friendly and cleaned up and offered good advice. I will recommend him to anyone in need of repairs.”
Ellen F., Amherst, NH
“You have a first rate operation.”
Brian P.,
Hudson, NH


- back to top -
Seasonal Specialty Stores
120 Route 101A · Amherst, NH · 03031
Tel: (603) 880-8471 · Fax: (603) 595-8497
E-mail: webquestions@seasonalstores.com
Store Hours change with the season

Designed by Gull Group Advertising and Mouseclicks
Copyright 1999, 2007 Gull Group, Inc.