Category: Latest News

►    Get together for a pizza party for Stephanie, on Thursday September 21st, at 8:00 PM, here at the store.  Please RSVP to Dennis so we can plan. ►    Customer Feedback:  Cynthia M. of Amherst, NH sent us this feedback...

►   Events during the next couple of weeks: September 16: Happy Birthday to Andrew:  Free birthday cake in the coffee shop, while supplies last. September 20: Pool School 303 – Above Ground Pool Closing, 7:00 PM – 8:30 PM September...

►    Customer Feedback:  Jennifer S. of Raymond, NH was referred by a furniture store so she “came in for a patio set and found one.  Not much of a selection but it’s end of season”.  She had this to say...

►   Events during the next couple of weeks: August 25-27: Giant Tent Sale! August 26:     Happy Birthday to Jim:  Free birthday cake in the coffee shop, while supplies last. August  30:     Pool School 304 ~ Inground Pool Closing,...

►   Happy Birthday to Jim on Monday, August 21st! ►    Customer Feedback:  Bruce M. of Bennington says, “The week before Labor Day weekend (of course!) I noticed that the pool filter pump has failed.  The filter and pump were already...

►    Customer Feedback:  Joe D. of Nashua, gave an excellent in general shopping  experience, “Always find employees helpful and professional”.  Joe put, “A former employee help us in a Pool Table purchase and gave us great advice and service”.  Joe’s...

►    We have a new purple Pool Tips:  on Leak Detection and Repair.  Going into the Pool Tips Rack, and folder, in the patch kit area. ►    Customer Feedback:  Marc M. of Nashua, gave an excellent in general shopping  experience, “It...

►    Customer Feedback:  Michael B. of Nashua wrote, “Finally found the right furniture for our porch after 2 years looking.”  “Jeff Taylor help us find what we wanted.”  “Was very knowledgeable.”  No team members did a bad job. Sales help, the...

►    Customer Feedback:  Paul T. of Chelmsford wrote, he didn’t remember who the technician was, but wanted us to know, “handled install while at work, kept in phone contact.”  “Handled the swap of original purchase as it was wrong.”  “Overall...

►     Allison is leaving us this week.  We wish her and Shawn the best of luck and health in the future, and look forward to seeing them at the party in August. ►    Customer Feedback:  Brian H. from Nashua, NH...

►    Happy birthday to Mia on Friday, July 14. ►    Customer Feedback:  Kap S.  rated their general shopping experience with us as Excellent.  Did any of our team members do an unusually good job?  “Dennis helped me select a pool...

►    Customer Feedback:  Customers Heidi & Sturdy T., of Dublin, NH rated their general shopping experience with us as Excellent.  “Good, knowledgeable sales people.  Allison awesome; Mia was great, they worked well together.”  Did any of our team members do...

►    Customer Feedback:  A Service & Repair Report Card was received from customer Laura G. from Mason, NH.  She rated us Excellent on most points.  “I called 3 times for a problem and the person who answered the phone never...

►    We have a short Reward$ email going out next week; with a $5.00 coupon with only a $19.00 purchase.  As usual, just follow the rules. ►    Customer Feedback:  Customer Gayle K. from Medfield, MA rated her general shopping experience...

►    Customer Feedback:  An anonymous customer rated their general shopping experience as Excellent.  Sales help, operations people, communication, and product performance were all rated Excellent.  “Knowledgeable and not pushy.”  They would recommend us to a friend.  “Great service – knowledgeable...

►    Customer Feedback:  A Service & Repair Report Card was received from customer Susan P. from Litchfield, NH.  She rated us Excellent on all points.  “Paul was friendly and knowledgeable.  We know nothing about our tub, and he instantly knew...

►    Pool Opening School is Wednesday, May 24.  This is the last chance for a class without paying $150 or so for a private class.  So you would be doing your customers a favor to register them for it. ►   ...

►    Big Grill Demonstration on Thursday night, May 18.  While it is an invitation only event for people who purchased grills from us in the past, feel free to invite people who are shopping for a grill right now. ►   ...

►    Customer Feedback:  A customer from Bedford, NH rated their general shopping experience as Excellent.  “Excellent because of great customer service – knowledgeable, friendly, patient, and thorough.”  Did any of our team members do an unusually good job?  “Mia was...

►    Events during the next couple of weeks:           April 29:  Patrick has his twentieth Anniversary:  Have some anniversary cake in the coffee shop while supplies last.          April 30:  April Pre-Seasonal Pool Supply Sale ends at 5:00 PM.  Hurry,...

►    Customer Feedback:  Customer Karen W. from Bedford, NH rated her general shopping experience as Excellent.  “Great customer service and nice layout to store.  Cleanliness and children’s play area made shopping less stressful with kids.”  Did any of our team...

► Events during the next couple of weeks: April 22: Ryan, Amber, Ally, Jack, Morgan, and Eric have their one-year Anniversary: Have some anniversary cake in the coffee shop while supplies last. April 26: Pool School 202 ~ Easy Pool...

►    Customer Feedback:  Customer Sally C. from Milford, NH rated her general shopping experience as Excellent.  Did any of our team members do an unusually good job?  “I think they all do well.”  Sales help, operations people, and product performance...

►    Events during the next couple of weeks:          April 1:  April Pre-Seasonal Pool Supply Sale begins.          April 1:  Spring store hours start:  Mon – Fri 10-8, Sat 10-5, Sun 11-5          April 1: Jim has his fifteenth Anniversary: ...

►    Happy First Anniversary, and a big Thank You to Ally and Amber on Tuesday, March 28, and to Jack on Wednesday. ►    Customer Feedback:  Customer R.L., from Bedford, NH rated their general shopping experience as Excellent.  “Good selection and...

►    Happy Birthday to Ann A. on Monday, March 20. ►    Customer Feedback:  Customer Anne M., from Brookline, NH rated her general shopping experience as Excellent.  Did any of our team members do an unusually good job?  “Both members excellent.” ...

►    Customer Feedback:  A anonymous customer rated their general shopping experience as Excellent.  “Kristine was extremely helpful, accommodating, and patient.  Excellent service that made our experience highly positive.”  Did any of our team members do an unusually good job?  “Kristine”...

►    Customer Feedback:  A customer from Franklin, NH rated their general shopping experience as Excellent.  “Very attentive staff, not pushy.”  Did any of our team members do an unusually good job?  “Stephanie and Mia explained everything clearly.”  Sales help and...

►    Customer Feedback:  Customer Michelle J. from Bow, NH rated her general shopping experience last May or June with us, as Good.  “Wasn’t as much to choose from as I had expected.”  Did any of our team members do an...

►    Expect it to be a busy shopping day on Monday, February 20:  Presidents Day, people expect sales. ►    Customer Feedback:  Customer Richard B. from Methuen, MA rated his general shopping experience with us as Excellent.  “The team was very...

►    The Automatic Pool Cleaner Comparison signs have been updated for the new model cleaners.  Note that several of the new cleaners have better warranties, smart-phone remote control, top-loading access, and an extra-fast rotating brush for much better cleaning. ►   ...

►    Customer Feedback:  Customer Lindy E. from Goffstown, NH rated her general shopping experience with us as Excellent.  “Excellent customer service – Stephanie and Patrick listened to our needs.”  Did any of our team members do an usually good job? ...